Terms & Conditions
AVRON - TERMS OF BUSINESS
Scroll to the bottom of the page to review our terms of business for the Avron Bonus Points Rewards Program.
Customer Support
Ontario
Call: 905.761.9752
Toll Free: 1.800.997.9752
Email: sales@avron.ca
Hours of Operations: 8.00 a.m to 5.00 p.m EST
Quebec
Call: 514.904.0575
Toll Free: 1.855.535.0575
Email: avronquebec@avron.ca
Hours of Operations: 8.30 a.m to 4.30 p.m EST
British Columbia
Call: 604.526.1482
Toll Free: 1.877.773.9993
Email: saleswest@avron.ca
Hours of Operations: 5.00 a.m to 2.00 p.m PST
Customer Success and Sales Enquiries Email: community@avron.ca
HOW TO GET STARTED
Welcome to Avron.
To begin your journey with us, please visit avron.ca to sign up and place your order. Alternatively, you can reach out to our Customer Service team using the contact information provided above. In most cases, your account can be activated immediately. We look forward to delivering the exceptional service you deserve.
Quick Tip:
When selecting your items, it is helpful to quote the product codes from our catalogue, flyers or website to ensure accuracy in your order.
HOW TO PLACE AN ORDER
Online Orders:
Visit our website at www.avron.ca and follow the steps to place your order. For any assistance, please contact our customer service.
Phone Orders:
Contact your nearest branch, either local or toll-free, Monday to Friday between 8:00 AM and 5:00 PM (EST) in Ontario, and between 8:30 AM and 4:30 PM (EST) in Quebec (Eastern Canada) and British Columbia (Western Canada) 5.00 a.m to 2.00 p.m (PST). If you call after hours or on holidays, please leave your name and contact number. Our Customer Service Team will return your call on the next business day.
Email & Traditional Mail:
Send an email or mail to your nearest branch using the appropriate contact information. Include your contact name, phone number, and account number if available.
Making Things Easy - Your Payment Options
We aim to make the financial aspect of our partnership as seamless as possible. Below are the details regarding our payment policies and options:
First Order Payment
For your first order, you have two options:
1. Prepayment: You can choose to prepay for your first order using any of the available payment methods listed below.
2. Apply for Credit Terms: Alternatively, you may apply for credit terms before placing your first order. To apply, simply provide us with your business name (or operating name) and full address by emailing community@avron.ca. We will perform a credit check and, upon approval, offer you 21-day payment terms for your order.
Payment Methods:
- 21-Day Credit Terms: Once approved for credit, you can take advantage of our 21-day payment terms. This allows you to make payments within 21 days of your invoice date, providing additional flexibility for your business.
- EFT (Electronic Funds Transfer): Utilize Direct Deposit for a secure and efficient payment process.
- PAD (Pre-Authorized Debit): A convenient way to ensure timely payments.
- Credit & Debit Cards: We accept Visa, Mastercard, and debit cards.
- PayPal: Available as a payment option.
- Online Banking:
- Interac E-transfers: Please send to ar@avron.ca
- Bill Payment: Under bill payment options, add "Avron" as a new payee, just like any other bill, and enter your customer number as your account number.
- Cheque: Payments can be made by cheque, payable to Avron Foods Limited.
- Financing Options: For additional flexibility, financing is available through our trusted partners. Contact community@avron.ca for more information.
Home Delivery Orders:
For those special, non-business orders, we can accept Visa or Mastercard.
Payment for Large Orders
For customers with credit terms, on orders exceeding $15,000, we require a 50% payment at the time of placing the order. The remaining balance must be paid before the order is shipped.
Overdue Accounts:
We get it, sometimes life happens. But please note, any overdue amounts will have a 2% monthly charge.
A Quick Heads-Up:
There might be some specific circumstances that come with their own rules, but we’ll make sure to keep you in the loop.
Avron Financing
Finance your orders on the following items:
Furniture
Educational Resources
Everyday Essentials
Classroom Supplies
Product exclusions apply.
Financing Terms
$2,500 minimum order
No special credit approval required
24-60 month terms available
Get in touch with your account manager to learn more about Avron Financing today.
Avron Finance is offered through a third party relationship with Questor.
Additional terms and conditions applicable to such partnership are defined separately.
WHAT YOU NEED TO KNOW ABOUT TAXES
For Canadian Customers:
Goods and Services Tax (GST), Harmonized Sales Tax (HST), and/or Provincial Sales Tax (PST/QST) will be added to orders where applicable depending on the delivery province. Tax-exempt customers must provide valid tax exemption numbers or cards.
Our business numbers for tax purposes are as follows:
- Toronto: 870217551 RT0001 and 1217081617 TQ 0001
- Québec: 853470904 RT0001 (GST) and 1218110581 TQ0001 (QST)
- British Columbia: 791107121 RT0001
SPECIAL ORDER ITEMS
We offer a select range of items available on special order. As these items are ordered on demand, please note the following terms regarding returns and cancellations:
Returns:
Special order items are subject to a 50% restocking fee due to their on-demand nature.
Cancellations:
Cancellations made more than 24 hours after order confirmation will incur a 50% restocking fee. This policy is in place because these items are on-demand items and cannot easily be returned to our regular stock.
Delivery Timelines:
- Standard special order items are typically delivered within an estimated 6-8 weeks.
- For intricate sensory products, the crafting process requires additional time. Please expect an estimated delivery time of 10-12 weeks for these items.
BEST PRICE PROMISE
Unbeatable Price Guarantee:
If you find a better price on the same item from a Canadian childcare distribution site, inform us when placing your order, and we will beat that price by 20% of the difference.
- This offer applies to regular-priced items only.
- Excludes discounted orders, clearance items, liquidation sales, typographical errors, and shipping costs.
Email: community@avron.ca to submit.
RETURNS POLICY
We are committed to ensuring your satisfaction with your purchase. Upon receipt of your package, please inspect the items to ensure they meet your expectations. If there are any issues, contact our Customer Service Team within 24 hours to address any concerns related to delivery.
- Items must be returned unopened and in the same condition as received.
- A restocking fee may apply to returned or cancelled items.
Delivery Costs for Returns:
Customers outside of the Greater Toronto Area (GTA) who are not serviced by Avron's delivery fleet may be responsible for the delivery cost of the returned items.
Map Link: https://avron.ca/en/shipping-delivery
Return Merchandise Authorization (RMA):
To facilitate the return process, obtain an RMA form from our Customer Service Team. This form is necessary to ensure accurate crediting to your account accurately. Returns without an RMA form may not be processed correctly.
Order Accuracy:
Double-check your order before placing it to minimize errors. If an incorrect item is ordered, you will be responsible for the shipping charges to return it.
Please reach out to your local branch to commence the returns process.
Additional Information:
- We may request photos to better understand issues with returns or damaged items.
We are here to assist you and ensure your satisfaction with our service.
SHIPPING AND DELIVERY POLICY
Avron provides comprehensive shipping solutions across Canada. We utilize our own fleet within specified delivery service areas in the Greater Toronto Area (GTA) and partner with courier or cartage companies for areas outside of these zones.
Fleet Delivery Zones:
- Orders over $300 before taxes within our delivery service area qualify for free shipping.
- Within the GTA (highlighted in blue on our delivery map on the link below), orders over $200 before taxes qualify for free shipping.
- A shipping fee of $30.00 applies to orders less than $200.00 (before taxes) within the GTA.
- Outside the GTA but within our service areas, a shipping fee of $50.00 is applicable for orders less than $300.00 (before taxes).
Visit: https://avron.ca/en/shipping-delivery for more information
BACK ORDERS
We are committed to ensuring that you receive your complete order promptly. If we are unable to fulfill an item in your order, we will notify you via email or phone as soon as possible.
Out of Stock and Discontinued Items:
Occasionally, items may be out of stock or discontinued by the manufacturer. In such cases, we reserve the right to cancel any pending backorders for those items. Temporarily out-of-stock items will be shipped to you as soon as they become available, with separate invoicing for clarity and transparency.
Restrictions:
Certain restrictions may apply, but we strive to make your experience with Avron smooth and hassle-free.
Pricing Information:
- All prices listed in our catalogue and online store are in Canadian dollars.
- Prices do not include shipping costs or applicable taxes, which will be clearly outlined during checkout.
- Prices and discounts may change from time to time, but we are committed to offering competitive pricing and exceptional service. Please visit www.avron.ca to view our current pricing.
WARRANTIES
We are committed to providing quality products and stand by this promise. If an item you purchased encounters an issue and is covered by the manufacturer's warranty (such as structural damage during everyday use), we are here to assist you. Please retain your invoice for verification purposes, as it serves as your proof of purchase.
Warranty Claims:
- Photos may be required to fully understand and assess the issue.
- Follow the care and cleaning guidelines provided with your products to ensure longevity and proper maintenance and avoid your warranty voided.
Limitations:
Some limitations may apply to warranty claims. However, we will work with you to find a satisfactory solution.
PRICING
We strive to provide the products you need at the prices listed on our website. However, Avron reserves the right to change prices at any time without prior notice.
Current Pricing:
- The most up-to-date pricing for all products is available on our website at avron.ca.
- Prices are listed in Canadian dollars and do not include taxes or shipping fees unless otherwise specified.
Price Changes:
- Any price changes will be reflected on our website promptly.
- Customers are encouraged to review pricing on avron.ca before placing an order to ensure they are aware of the current prices.
Availability:
- Product availability may vary and is subject to change. In the event an item is out of stock, we will notify you as soon as possible.
Special Offers and Discounts:
- Special offers, promotions, and discounts are subject to their own terms and conditions and may be limited by time, availability, and other factors.
- Avron reserves the right to modify or discontinue any promotional offers at its discretion.
Errors and Omissions:
- While we make every effort to ensure accuracy, errors and omissions in product descriptions, pricing, and availability may occur.
- Avron reserves the right to correct any errors or omissions and to cancel any orders arising from such errors, even if the order has been confirmed and your credit card charged. In such cases, we will issue a credit to your account for the amount charged.
Taxes and Fees:
- Applicable taxes and shipping fees will be calculated and added to your order total during the checkout process.
Product Representation:
While we make every effort to display our products accurately, slight variations in colour or appearance may occur.
Corrections:
In the event of an error in product details or pricing, we will correct it promptly.
PRICING ERRORS
If a product or service is listed at an incorrect price due to typographical errors or incorrect pricing information from our suppliers, Avron reserves the right to refuse or cancel any orders placed for the product or service listed at the incorrect price. This applies whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Avron will issue a credit to your credit card account for the amount of the incorrect price.
LIMITATION ON LIABILITY
In no event shall we be liable for any direct, indirect, special, punitive, incidental, exemplary, or consequential damages, or any damages whatsoever, even if we have been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations shall apply notwithstanding any failure of the essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
Avron Bonus Points Rewards Program Terms of Business
Join our free membership program for 2025 and collect points on every online purchase made on avron.ca. Members will also receive free shipping on orders of $99 or more.
How It Works:
• Earn 1 point for every $1 spent on qualifying purchases until December 31st, 2025
• Once you accumulate 25,000 points, you unlock an annual reward credit of $2,500
Eligibility:
• The rewards program is open to all customers who sign up for 'Avron Bonus Points Rewards' on avron.ca
• Points are earned on qualifying purchases only
• Non-qualifying purchases include taxes, shipping fees, and items marked as ineligible in the product description
Earning Points:
• Points are awarded based on the purchase amount, excluding taxes and shipping
• Points are credited to your account upon successful completion of the transaction
• Points will not be awarded for cancelled or returned orders
Tracking Your Progress:
Monitor your points balance and transaction history through your personalized account dashboard on avron.ca.
Redeeming Your Points:
• Points can be redeemed during checkout on avron.ca
• Points can be redeemed for future purchases between January 1st and April 30th, 2026
• Redemption is available for online orders only
Expiration of Points:
Points must be redeemed between January 1st and April 30th, 2026. Points not redeemed by April 30th, 2026, will expire and be forfeited.
General Conditions:
• Points and rewards have no cash value and cannot be exchanged for cash
• Avron reserves the right to modify or terminate the Avron Bonus Points Rewards Program at any time without prior notice
• Any suspected abuse or fraudulent activity may result in account suspension or termination and forfeiture of points and rewards
Contact Information:
For questions or assistance, please email community@avron.ca or contact our customer care support.
Shipping Information:
Nationwide Delivery Coverage:
• Orders over $99 before taxes qualify for free shipping across all provinces
• Orders with a subtotal of $69 or less incur a minimum freight charge of $9.99
• Orders with a subtotal between $70 and $98 incur a freight charge of $29.99
Shipping Surcharge Policy:
Avron provides free shipping on qualifying orders, limited to 25% of the order subtotal (excluding taxes). If shipping costs exceed this threshold, Avron may apply a surcharge. Our Customer Care team will contact you by email or phone before processing such orders to provide surcharge details and request your approval. Orders will proceed only after receiving your confirmation.
Remote Postal Code Policy:
• Orders delivered to remote locations, as designated by Canada Post, are subject to a delivery charge of 25% of the order subtotal
• If remote delivery charges do not cover shipping costs adequately, customers will be notified of additional surcharges
Surcharge & Special Item Policy:
• Avron contributes up to 15% of the order subtotal to offset additional delivery costs
• Special items or orders with irregular dimensions or requiring specialized handling may incur delivery surcharges
• Customers will be notified of any additional surcharges for approval before shipment
Additional Surcharges:
• Accessorial charges apply for tailgate or inside deliveries
• Deliveries by barge, sea craft, ferry, rail, or air may incur additional charges
• Orders requiring two-person delivery or deliveries to the Yukon, Northwest Territories, Labrador, and Nunavut may incur additional surcharges
Avron Childcare Food Pass: Terms & Conditions
1. Promotion Overview
• This promotion is called the Avron Childcare Food Pass. It’s open to new Avron Food customers only
2. What You Get
• 1st Order: Free, up to a maximum value of $750.
• 2nd Order: 50% off the total order value.
• 3rd Order: 30% off the total order value.
3. Delivery Details
• Free Delivery on any single order of $300 or more.
• If your order is over $99, we offer free delivery by joining Avron Bonus Point Rewards (it’s free to join!).
4. Who’s Eligible
• This offer is not available to existing Avron Food customers.
• Existing customers, keep an eye out for future promotions—there’s a $2,500 rewards program just for you!
5. General Conditions
• One Avron Childcare Food Pass per eligible customer.
• This promotion cannot be combined with other discounts or offers unless we explicitly say so.
• Avron reserves the right to cancel, amend, or refuse the promotion or service at any time, for any reason.
• All orders are subject to Avron’s usual payment terms and product availability.
• The Avron Childcare Food Pass promotion applies to food items only.
• We are not responsible for any technical or shipping delays that might affect your order’s eligibility.
• Any misuse of this promotion (like trying to resell or share codes) may result in cancellation of the offer.
Your Agreement
• By participating, you agree to these terms and conditions, along with Avron’s standard policies.
• If you have any questions, please reach out to our support team before placing your order.
AVRON - TERMS OF BUSINESS
Scroll to the bottom of the page to review our terms of business for the Avron Bonus Points Rewards Program.
Customer Support
Ontario
Call: 905.761.9752
Toll Free: 1.800.997.9752
Email: sales@avron.ca
Hours of Operations: 8.00 a.m to 5.00 p.m EST
Quebec
Call: 514.904.0575
Toll Free: 1.855.535.0575
Email: avronquebec@avron.ca
Hours of Operations: 8.30 a.m to 4.30 p.m EST
British Columbia
Call: 604.526.1482
Toll Free: 1.877.773.9993
Email: saleswest@avron.ca
Hours of Operations: 5.00 a.m to 2.00 p.m PST
Customer Success and Sales Enquiries Email: community@avron.ca
HOW TO GET STARTED
Welcome to Avron.
To begin your journey with us, please visit avron.ca to sign up and place your order. Alternatively, you can reach out to our Customer Service team using the contact information provided above. In most cases, your account can be activated immediately. We look forward to delivering the exceptional service you deserve.
Quick Tip:
When selecting your items, it is helpful to quote the product codes from our catalogue, flyers or website to ensure accuracy in your order.
HOW TO PLACE AN ORDER
Online Orders:
Visit our website at www.avron.ca and follow the steps to place your order. For any assistance, please contact our customer service.
Phone Orders:
Contact your nearest branch, either local or toll-free, Monday to Friday between 8:00 AM and 5:00 PM (EST) in Ontario, and between 8:30 AM and 4:30 PM (EST) in Quebec (Eastern Canada) and British Columbia (Western Canada) 5.00 a.m to 2.00 p.m (PST). If you call after hours or on holidays, please leave your name and contact number. Our Customer Service Team will return your call on the next business day.
Email & Traditional Mail:
Send an email or mail to your nearest branch using the appropriate contact information. Include your contact name, phone number, and account number if available.
Making Things Easy - Your Payment Options
We aim to make the financial aspect of our partnership as seamless as possible. Below are the details regarding our payment policies and options:
First Order Payment
For your first order, you have two options:
1. Prepayment: You can choose to prepay for your first order using any of the available payment methods listed below.
2. Apply for Credit Terms: Alternatively, you may apply for credit terms before placing your first order. To apply, simply provide us with your business name (or operating name) and full address by emailing community@avron.ca. We will perform a credit check and, upon approval, offer you 21-day payment terms for your order.
Payment Methods:
- 21-Day Credit Terms: Once approved for credit, you can take advantage of our 21-day payment terms. This allows you to make payments within 21 days of your invoice date, providing additional flexibility for your business.
- EFT (Electronic Funds Transfer): Utilize Direct Deposit for a secure and efficient payment process.
- PAD (Pre-Authorized Debit): A convenient way to ensure timely payments.
- Credit & Debit Cards: We accept Visa, Mastercard, and debit cards.
- PayPal: Available as a payment option.
- Online Banking:
- Interac E-transfers: Please send to ar@avron.ca
- Bill Payment: Under bill payment options, add "Avron" as a new payee, just like any other bill, and enter your customer number as your account number.
- Cheque: Payments can be made by cheque, payable to Avron Foods Limited.
- Financing Options: For additional flexibility, financing is available through our trusted partners. Contact community@avron.ca for more information.
Home Delivery Orders:
For those special, non-business orders, we can accept Visa or Mastercard.
Payment for Large Orders
For customers with credit terms, on orders exceeding $15,000, we require a 50% payment at the time of placing the order. The remaining balance must be paid before the order is shipped.
Overdue Accounts:
We get it, sometimes life happens. But please note, any overdue amounts will have a 2% monthly charge.
A Quick Heads-Up:
There might be some specific circumstances that come with their own rules, but we’ll make sure to keep you in the loop.
Avron Financing
Finance your orders on the following items:
Furniture
Educational Resources
Everyday Essentials
Classroom Supplies
Product exclusions apply.
Financing Terms
$2,500 minimum order
No special credit approval required
24-60 month terms available
Get in touch with your account manager to learn more about Avron Financing today.
Avron Finance is offered through a third party relationship with Questor.
Additional terms and conditions applicable to such partnership are defined separately.
WHAT YOU NEED TO KNOW ABOUT TAXES
For Canadian Customers:
Goods and Services Tax (GST), Harmonized Sales Tax (HST), and/or Provincial Sales Tax (PST/QST) will be added to orders where applicable depending on the delivery province. Tax-exempt customers must provide valid tax exemption numbers or cards.
Our business numbers for tax purposes are as follows:
- Toronto: 870217551 RT0001 and 1217081617 TQ 0001
- Québec: 853470904 RT0001 (GST) and 1218110581 TQ0001 (QST)
- British Columbia: 791107121 RT0001
SPECIAL ORDER ITEMS
We offer a select range of items available on special order. As these items are ordered on demand, please note the following terms regarding returns and cancellations:
Returns:
Special order items are subject to a 50% restocking fee due to their on-demand nature.
Cancellations:
Cancellations made more than 24 hours after order confirmation will incur a 50% restocking fee. This policy is in place because these items are on-demand items and cannot easily be returned to our regular stock.
Delivery Timelines:
- Standard special order items are typically delivered within an estimated 6-8 weeks.
- For intricate sensory products, the crafting process requires additional time. Please expect an estimated delivery time of 10-12 weeks for these items.
BEST PRICE PROMISE?
Unbeatable Price Guarantee:
If you find a better price on the same item from a Canadian childcare distribution site, inform us when placing your order, and we will beat that price by 20% of the difference.
- This offer applies to regular-priced items only.
- Excludes discounted orders, clearance items, liquidation sales, typographical errors, and shipping costs.
Email: community@avron.ca to submit.
RETURNS POLICY:
We are committed to ensuring your satisfaction with your purchase. Upon receipt of your package, please inspect the items to ensure they meet your expectations. If there are any issues, contact our Customer Service Team within 24 hours to address any concerns related to delivery.
- Items must be returned unopened and in the same condition as received.
- A restocking fee may apply to returned or cancelled items.
Delivery Costs for Returns:
Customers outside of the Greater Toronto Area (GTA) who are not serviced by Avron's delivery fleet may be responsible for the delivery cost of the returned items.
Map Link: https://avron.ca/en/shipping-delivery
Return Merchandise Authorization (RMA):
To facilitate the return process, obtain an RMA form from our Customer Service Team. This form is necessary to ensure accurate crediting to your account accurately. Returns without an RMA form may not be processed correctly.
Order Accuracy:
Double-check your order before placing it to minimize errors. If an incorrect item is ordered, you will be responsible for the shipping charges to return it.
Please reach out to your local branch to commence the returns process.
Additional Information:
- We may request photos to better understand issues with returns or damaged items.
We are here to assist you and ensure your satisfaction with our service.
SHIPPING AND DELIVERY POLICY:
Avron provides comprehensive shipping solutions across Canada. We utilize our own fleet within specified delivery service areas in the Greater Toronto Area (GTA) and partner with courier or cartage companies for areas outside of these zones.
Fleet Delivery Zones:
- Orders over $300 before taxes within our delivery service area qualify for free shipping.
- Within the GTA (highlighted in blue on our delivery map on the link below), orders over $200 before taxes qualify for free shipping.
- A shipping fee of $30.00 applies to orders less than $200.00 (before taxes) within the GTA.
- Outside the GTA but within our service areas, a shipping fee of $50.00 is applicable for orders less than $300.00 (before taxes).
Visit: https://avron.ca/en/shipping-delivery for more information
BACK ORDERS
We are committed to ensuring that you receive your complete order promptly. If we are unable to fulfill an item in your order, we will notify you via email or phone as soon as possible.
Out of Stock and Discontinued Items:
Occasionally, items may be out of stock or discontinued by the manufacturer. In such cases, we reserve the right to cancel any pending backorders for those items. Temporarily out-of-stock items will be shipped to you as soon as they become available, with separate invoicing for clarity and transparency.
Restrictions:
Certain restrictions may apply, but we strive to make your experience with Avron smooth and hassle-free.
Pricing Information:
- All prices listed in our catalogue and online store are in Canadian dollars.
- Prices do not include shipping costs or applicable taxes, which will be clearly outlined during checkout.
- Prices and discounts may change from time to time, but we are committed to offering competitive pricing and exceptional service. Please visit www.avron.ca to view our current pricing.
WARRANTIES
We are committed to providing quality products and stand by this promise. If an item you purchased encounters an issue and is covered by the manufacturer's warranty (such as structural damage during everyday use), we are here to assist you. Please retain your invoice for verification purposes, as it serves as your proof of purchase.
Warranty Claims:
- Photos may be required to fully understand and assess the issue.
- Follow the care and cleaning guidelines provided with your products to ensure longevity and proper maintenance and avoid your warranty voided.
Limitations:
Some limitations may apply to warranty claims. However, we will work with you to find a satisfactory solution.
PRICING
We strive to provide the products you need at the prices listed on our website. However, Avron reserves the right to change prices at any time without prior notice.
Current Pricing:
- The most up-to-date pricing for all products is available on our website at avron.ca.
- Prices are listed in Canadian dollars and do not include taxes or shipping fees unless otherwise specified.
Price Changes:
- Any price changes will be reflected on our website promptly.
- Customers are encouraged to review pricing on avron.ca before placing an order to ensure they are aware of the current prices.
Availability:
- Product availability may vary and is subject to change. In the event an item is out of stock, we will notify you as soon as possible.
Special Offers and Discounts:
- Special offers, promotions, and discounts are subject to their own terms and conditions and may be limited by time, availability, and other factors.
- Avron reserves the right to modify or discontinue any promotional offers at its discretion.
Errors and Omissions:
- While we make every effort to ensure accuracy, errors and omissions in product descriptions, pricing, and availability may occur.
- Avron reserves the right to correct any errors or omissions and to cancel any orders arising from such errors, even if the order has been confirmed and your credit card charged. In such cases, we will issue a credit to your account for the amount charged.
Taxes and Fees:
- Applicable taxes and shipping fees will be calculated and added to your order total during the checkout process.
Product Representation:
While we make every effort to display our products accurately, slight variations in colour or appearance may occur.
Corrections:
In the event of an error in product details or pricing, we will correct it promptly.
PRICING ERRORS
If a product or service is listed at an incorrect price due to typographical errors or incorrect pricing information from our suppliers, Avron reserves the right to refuse or cancel any orders placed for the product or service listed at the incorrect price. This applies whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Avron will issue a credit to your credit card account for the amount of the incorrect price.
LIMITATION ON LIABILITY
In no event shall we be liable for any direct, indirect, special, punitive, incidental, exemplary, or consequential damages, or any damages whatsoever, even if we have been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations shall apply notwithstanding any failure of the essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
—
avronmax Terms of Business.
AVRONMAX REWARDS
How It Works:
- Earn 1 point for every $1 spent on qualifying purchases until December 31st, 2024.
- Once you accumulate 10,000 points, you unlock an annual reward of $1,500.
Eligibility:
- The avronmax rewards program is open to all customers who sign up for avronmax on avron.ca.
- Points are earned on qualifying purchases only. Non-qualifying purchases include (but are not limited to) taxes, shipping fees, and items marked as ineligible in the product description.
Earning Points:
- Points are awarded based on the purchase amount excluding taxes and shipping.
- Points are credited to your account upon successful completion of the transaction.
- Points will not be awarded for cancelled or returned orders.
Tracking Your Progress:
- Monitor your points balance and transaction history through your personalized account dashboard on avron.ca.
Redeeming Your Points:
- Points can be redeemed during checkout on avron.ca.
- Points can be redeemed for future purchases between January 1st and April 30th, 2025.
- Redemption is available for online orders only.
Expiration of Points:
- Points must be redeemed within the specified redemption period (January 1st to April 30th, 2025). Points not redeemed by April 30th, 2025 will expire and be forfeited.
General Conditions:
- Points and rewards have no cash value and cannot be exchanged for cash.
- Avron reserves the right to modify or terminate the avronmax rewards program at any time without prior notice.
- Any suspected abuse or fraudulent activity related to the avronmax rewards program may result in the suspension or termination of your account and forfeiture of points and rewards.
Contact Information:
For any questions or assistance, please email community@avron.ca or reach out to our customer care support.
AVRONMAX FURNITURE TERMS AND CONDITIONS
Program Overview:
The avronmax furniture program provides childcare centres with access to essential, quality, and durable furniture at the best possible prices. As a member of avronmax, you gain access to Canada’s best pricing on our entire range of childcare furniture, including cribs, tables, chairs, and storage solutions.
Eligibility:
- The avronmax furniture program is open to customers who sign up for the avronmax program on avron.ca.
- Membership is free and available to all qualifying customers.
Benefits:
- Access to exclusive member-only pricing on childcare furniture.
How It Works:
- Sign up for the avronmax program on avron.ca to become a member.
- Browse the avronmax furniture selection online and take advantage of unbeatable member-exclusive prices.
- The program applies to online orders only.
Product Availability:
- Availability of specific products may vary, and certain items may be subject to limited stock or special order terms.
Best Price Promise:
- If you find a better price on the same item from a Canadian childcare distribution competitor, Avron will beat that price by 20% of the difference.
- This promise applies to regular-priced items only and excludes discounted orders, clearance items, liquidation sales, rebates, typographical errors, and shipping costs.
Ordering and Shipping:
- Orders must be placed online through avron.ca to qualify for avronmax pricing.
- Standard shipping terms and delivery timelines apply to all orders placed under the avronmax furniture program.
Returns, Cancellations, and Refunds:
- All returns and cancellations are subject to Avron’s standard return policy.
- Special order items or items characterized by irregular dimensions or requiring specialized handling may be subject to a delivery surcharge and restocking fee.
- Refunds or credits are issued based on the purchase price paid.
General Conditions:
- The avronmax furniture program and its benefits are subject to change at any time without prior notice.
- Avron reserves the right to modify or terminate the program and its terms and conditions at its discretion.
- Membership benefits are non-transferable and cannot be redeemed for cash or combined with other offers unless explicitly stated.
Contact Information:
For any questions or assistance, please email community@avron.ca or reach out to our customer care support.
AVRONMAX FREE SHIPPING WITH A $99 MINIMUM ORDER
avronmax provides comprehensive shipping solutions across Canada.
Nationwide Delivery Coverage:
- Orders over $99 before taxes are eligible for free shipping across all provinces.
- For orders with a subtotal of $69 or below, a minimum freight charge of $9.99 is applied.
- Orders with a subtotal ranging from $70 to $98 incur a freight charge of $29.99.
Remote Postal Code Policy:
- Orders destined for remote locations, as defined by Canada Post, are subject to a delivery charge of 25% of the order subtotal.
- In instances where the remote delivery charge does not adequately cover shipping costs, customers will be informed, and surcharges may apply.
Surcharge & Special Item Policy:
- Special items or orders characterized by irregular dimensions or requiring specialized handling are subject to a delivery surcharge where standard delivery methods are insufficient.
- Customers will be notified of any additional surcharge for approval prior to shipment.
- Avron contributes up to 15% of the order subtotal to offset additional delivery costs in these situations.
Additional Surcharges:
- Accessorial charges are applicable for tailgate or inside deliveries.
- Deliveries serviced by barge, sea craft, ferry, rail, or air may incur additional charges.
- Orders requiring a 2-person delivery or deliveries outside of provincial forwarding points to the Yukon, Northwest Territories, Labrador, and Nunavut may also attract surcharges.
To view Avron's full Terms and Conditions, please click here.