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Avron Distribution is a proudly Canadian company launched in 1994 which has grown to have thriving locations in Concord, Vancouver and Montreal. We are a leader in our industry and greatly improve the lives of Canadians by supplying a wide variety of products to facilities for children and seniors. Our products include food, educational and multi-sensory resources for all ages and abilities. We also specialize in permanent and mobile solutions to promote learning, cognitive and physical development.

Why Join Us:

     - Competitive compensation
     - Comprehensive benefits and RRSP program
     - In business for 25 years and continuing to achieve a healthy growth plan
     - Outstanding company culture of teamwork, individual recognition, comradery
     - Opportunity for advancement

National Business Development Manager
Avron Distribution, Concord, Ontario

It’s not every day that you find an opportunity where you can take advantage of your business development skills, sales expertise, leadership ability, and passion for growing a business, in equal parts for our Corporate, Montreal and Vancouver offices. Today is that day!

If you’re ready to energetically start into this role in our organization where you can truly add value as our sales leader, then this is the role for you! 

About the Company
We’re a B2B supplier of a diverse array of products across a number of verticals across Canada, oriented principally to Day Care facilities, Seniors facilities, and schools.
With almost no competitors in our space, and a virtually untapped sales territory in numerous segments, we are ripe with opportunity to grow our business dramatically. We want your help to do that.
We’re currently in search of an ambitious, driven National Business Development Manager to join our team and lead our Canadian sales and business operations to the next level. 

About the Position
As our new National Business Development Manager, your primary purpose will be to provide sales and operational leadership to our Sales team. Your focus is on business development, driving team sales through coaching and motivating your team, and managing the business development/sales process to deliver a seamless customer experience.

You will:
-      Lead your team (sales reps/account managers) to achieve sales objectives by effectively managing territories and accounts. Identify key customers (new and dormant) to establish and maintain rapport, drive sales, and serve as a key contact
-      Develop strategies to grow market share and pursue new business opportunities
-      Train, motivate and coach employees on work performance
-      Travel 1-2 times per month within (principally) Ontario to accompany sales reps on client meetings, to meet with large chain accounts, and drive new business.
-      Coordinate participation in and attend trade shows and other industry events
-      Work with our national procurement and marketing team to build marketing and sales programs for the territories, in conjunction with the Branch Managers.
-      Conduct quarterly sales meetings and review updates, and yearly performance reviews
-      Deliver ongoing review of sales to budget, and develop annual sales budgets at the rep and territory level.

This is an autonomous role, with a broad scope that will keep you highly engaged and motivated. You’ll have the freedom to work and manage your sales team independently, along with the support of our national marketing, procurement and operations teams when you need it.

We’re looking for an enthusiastic and assertive go-getter – someone who’s ready to roll up their sleeves and get into the thick of it. This is an incredible opportunity to grow your sales and operational leadership skills, drive success, and deliver results. If this sounds exciting to you, then we want to meet you.

The Details
This is a full-time permanent position. You’ll work Monday to Friday, during standard business hours. There is some flexibility with daily start and end times, and you’ll occasionally need to work on weekends and evenings to participate in tradeshows and other industry events. 

Here’s what else you can expect:
-      Competitive base salary to commensurate with experience
-      Generous annual performance bonus
-      Benefits, RRSP program, and 3 weeks’ vacation to start
-      Mobile phone allowance
-      All travel costs reimbursed


Bachelors in Business Admin, Marketing or related and relevant post-secondary education (sales, marketing, business, etc.) and proven experience in business development and supporting a national team.

Preferred but not essential, for candidates to have a Certified Sales Professional Designation.

-      Strategic business development planning
-      Significant sales experience (5+ years), with a proven track record of meeting sales targets through managing effective customer experience
-      Sales leadership experience is a must (i.e. building and managing sales teams, developing sales strategies, monitoring sales performance, etc.)
-      Proven ability to lead, coach, and influence others to develop business
-      Experience selling in the CPG industry (or related) is an asset
-      Branch management experience and/or operations management experience is desirable
-      Ability to travel to satellite branches as needed

Email your resume to hr@avron.ca

Invoicing Clerk

Avron Distribution, Concord, Ontario

About the Position

Avron Distribution is seeking an experienced Invoice Specialist, contract position that may lead to permanent. The successful candidate will process invoicing from customer orders via email and orders from the database.  This position will allow for you to directly gain experience in business management, cross-functional collaboration, strategy & planning, data management and metrics and reporting.

Job Duties include but are not limited to the following:

Process orders in a timely matter to keep up with customer’s demand. Serve customers by providing product and service information and to resolve immediate product and service problems.

-     Monitor email system for incoming orders, quote requests, and stock inquiries
-     Process sales orders into company database and issues invoices
-     Process credit card payments
-     Effectively manage multiple accounts and provides customer support via email and telephone
-     Provide appropriate solutions and alternative to handle complaints to satisfy each individual customer
-     Identify and assess customers’ needs to achieve satisfaction
-     Keep records of customer interactions, and make adjustments to customers’ account; build sustainable relationships of trust through open and interactive communication
-     Liaise with various departments to ensure customer satisfaction and maximize productivity
-     Other works assigned by Manager

-     Must have excellent organizational skills and ability to work with minimal supervision in a fast-paced office environment
-     Attention to detail & accuracy
-     Proficiency in MS Word, Excel & Outlook is a must. 
-     Proven customer support experience
-     Strong phone contact handling skills and active listening
-     Extremely punctual, reliable, and organized
-     Ability to multi-task, prioritize, and manage time effectively
-     Team player with positive attitude, ability and willingness to learn new tasks

Email your resume to hr@avron.ca

 Customer Service Representative

Avron Distribution, Concord, Ontario

About the Position

We’re currently in search of an ambitious, driven Customer Service Representative to join our team and make customer service paramount!

The ideal candidate loves talking to people and proactively solves issues. You will be responsible for convertng people into lifelong customers.

-     Communicate with customers via phone and email
-     Provide knowledgeable answers to questions about product, pricing and availability
-     Work with internal departments to meet customer's needs
-     Data entry in various platforms
-     Inside sales administration and sales rep support
-     Customer contact management
-     Response to emails / phone calls
-     Significant product knowledge
-     Respond to web queries
-     Returns processing
-     Other duties as may be assigned

-     At least 1 - 3 years' of relevant work experience
-     Exceptional MS office and outlook skills, with strong attention to detail and accuracy
-     Excellent phone etiquette and excellent verbal, written, and interpersonal skills
-     Ability to multi-task, organize, and prioritize work
-     Ability to learn product knowledge, all brands
-     Excellent analytical and problem solving skills
-     Must be driven to succeed, take initiative and deliver results
-     Must have - "Paramount" customer service attitude

Email your resume to hr@avron.ca

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