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Avron Distribution is a proudly Canadian company launched in 1994 which has grown to have thriving locations in Concord, Vancouver and Montreal. We are a leader in our industry and greatly improve the lives of Canadians by supplying a wide variety of products to facilities for children and seniors. Our products include food, educational and multi-sensory resources for all ages and abilities. We also specialize in permanent and mobile solutions to promote learning, cognitive and physical development.

Why Join Us:

     - Competitive compensation
     - Comprehensive benefits and RRSP program
     - In business for 25 years and continuing to achieve a healthy growth plan
     - Outstanding company culture of teamwork, individual recognition, comradery
     - Opportunity for advancement

Branch Office Administrator
Avron Distribution, Montreal, Quebec
Permanent, Full Time

Key responsibilities:
The Montreal Branch Office Administrator, is accountable for all office administration functions related to ensuring customers care is paramount, and has the responsibility of implementing and maintaining a continuous administrative flow. This role is mandated to carry out the following tasks:

Orders and Invoice Processing
-     Process and review customer orders with accuracy
-     Order and purchase products not in stock
-     Prepare shipping of product
-     Invoice customers 

Customer Service and Sales Support
-     Back up for incoming calls, internet and fax orders
-     Provide product knowledge and advice to customers
-     Oversee all customer service related tasks, ensuring that orders, invoices and shipping are all aligned.
-     Accurate order entry

Branch Manager Support
Support Branch manager on special projects (clearance, marketing, etc
-     Suggest changes and implementations that could further help grow business / make us more effective
-     Preparation of quotes for sales reps (when required)
-     Be the ‘Go-to’ for internal questions

Weekly open-order report  

Financial Transactions
Daily direct deposits / checks/ credit card charges
-     Coordinating with head office / all payment types daily
-     Authorize returns and credit notes from customers
-     Claim and follow up on returns and credits from the Toronto Head Office

Fluent in both, English and French, written and spoken
-     Finance/Accounting experience required
-     2-3 years of office management/administration experience
-     Telesales, internal/external sales experience / retail or wholesale is an asset
-     Time management and ability to prioritize, strong interpersonal and collaborative abilities
-     High attention to detail and accuracy

Please submit your resume to career@avron.ca

Avron Distribution, Concord, Ontario

About the Position

Salary plus Bonus, Group Benefits with RRSP/DPSP

Hours of work 6:00am-2:30pm

Drivers are responsible for safe, prompt and efficient delivery services to Avron customers. As an Avron Driver, you will provide professional customer service and deliver products in a refrigerated 20 foot truck as well as unload and pick up products from suppliers.

The Details

Position Responsibilities:
-     Pick up and deliver boxes of items and products to customers in the GTA/surrounding areas
-     Unload customer product order from truck, drop off to customer’s designated locations
-     Drive with care at all times, respecting all driving legislation
-     Perform pre-trip inspections of truck, record drops, as per company driver plan
-     Communicate with Dispatch, Customer Service on a timely basis

Knowledge, Skills & Abilities:
-     Must have a minimum of 2-3 years’ experience driving a refrigerated truck up to 24 feet
-     Ability to lift 23 kg (50 lbs)
-     Valid G Class Ontario Driver’s License
-     Clean Driver’s Abstract
-     Must have exceptional communication skills both verbal/written
-     Committed to service excellence, reliable, and motivated
-     Collaborative team player that works well with others in a professional manner

Job Types: Full-time, Permanent

Salary: $41,600.00 /year

Please submit your resume to career@avron.ca

Customer Service Representative
Avron Distribution, Concord, Ontario

About the Position

We’re currently in search of an ambitious, driven Customer Service Representative to join our team and make customer service paramount!

The ideal candidate loves talking to people and proactively solves issues. You will be responsible for convertng people into lifelong customers.

-     Communicate with customers via phone and email
-     Provide knowledgeable answers to questions about product, pricing and availability
-     Work with internal departments to meet customer's needs
-     Data entry in various platforms
-     Inside sales administration and sales rep support
-     Customer contact management
-     Response to emails / phone calls
-     Significant product knowledge
-     Respond to web queries
-     Returns processing
-     Other duties as may be assigned

-     At least 1 - 3 years' of relevant work experience
-     Exceptional MS office and outlook skills, with strong attention to detail and accuracy
-     Excellent phone etiquette and excellent verbal, written, and interpersonal skills
-     Ability to multi-task, organize, and prioritize work
-     Ability to learn product knowledge, all brands
-     Excellent analytical and problem solving skills
-     Must be driven to succeed, take initiative and deliver results
-     Must have - "Paramount" customer service attitude

Please submit your resume to career@avron.ca

Logistics and Inventory Coordinator
Avron Distribution, Concord, Ontario

About the Position

We are looking for a full-time experienced Logistics and Inventory Co-Ordinator to support the company in the timely creations of deliveries and shipments while working closely with the warehouse team to ensure that shipments are ready and delivered on time. The Logistics and Inventory Co-Ordinator will manage time sensitive deliveries, track shipments, inventory and reporting and work collaboratively with all departments within the organization on a regular basis and perform other administrative duties as required.

-     Provide customer freight quotations as required.
-     Responsible for tracking daily shipments and providing shipment information to customers.
-     Assisting with the auditing of freight bills, filing and managing carrier freight claims.
-     Negotiate, dispatch and assign carriers to shipments
-     Inventory management using software

Knowledge, Skills & Abilities
-     2-3 years of work experience in a logistics environment and familiarity with supply/chain warehousing and inventory management as well as related education.
-     Graduate of logistics management program strongly preferred
-     Ability to work with minimal supervision and track multiple processes and working well under pressure.
-     Experience with delivery routing and associated routing software
-     Proficient (verbal and written) communication skills.
-     Dedicated professional who is reliable, motivated and self-driven individual as well team collaborator.
-     Detail oriented with drive and ambition.
-     Proficient with Microsoft Office.

Job Types: Full-time, Permanent

Salary: $18.00 to $22.00 /hour

Please submit your resume to career@avron.ca

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