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CAREERS

 

Avron Distribution is a proudly Canadian company launched in 1994 which has grown to have thriving locations in Concord, Vancouver and Montreal. We are a leader in our industry and greatly improve the lives of Canadians by supplying a wide variety of products to facilities for children and seniors. Our products include food, educational and multi-sensory resources for all ages and abilities. We also specialize in permanent and mobile solutions to promote learning, cognitive and physical development.

Why Join Us:

     - Competitive compensation
     - Comprehensive benefits and RRSP program
     - In business for 25 years and continuing to achieve a healthy growth plan
     - Outstanding company culture of teamwork, individual recognition, comradery
     - Opportunity for advancement

 


Customer Service Representative

Permanent, Full-Time (Monday to Friday daytime shifts)
Location: Concord, Ontario 

Key responsibilities:
     - Receive, process and verify orders from customers
     - Answer telephone calls and service customers in a professional and timely manner; enter customer orders appropriately and accurately
     - Initiate required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicating changes to appropriate presonnel/departments
     - Ensure and provide quality service to both internal and external customers
     - Communicate with Avron Sales Representatives and/or customers to resole a variety of order-related issues

Qualifications:
     - One+ years of experience in a customer support function
     - Excellent customer service and problem solving skills with strong discipline to follow through
     - Must be highly detail oriented and have the ability to demonstrate efficiency and strong multitasking skills
     - Strong judgment and decision making skills
     - Ability to solicit and gain assistance where required, and to maintain composure when dealing with difficult situations
     - Proven ability to deal with negative conflict situations in a professional manner

Please submit your resume to career@avron.ca

 Posted: March 27, 2019

 


Strategic Account Manager (Food)

Permanent, Full-Time 
Location: Concord, Ontario 

Key responsibilities:
     - Act as a company liaison to the field withing the food vertical - providing real life, real time, unvarnished customer feedback to both the sales team and the management group
     - Penetrate new channels, develop hospitality contact and sales lists 
     - Follow up on leads provided by food vendor base and offer product selection (including Avron products). 
     - Build a comprehensive contact network of daycare/school decision markers through business social media (LinkedIn etc.)
     - Develop working relationships with school boards to optimize how we approach individual schools to ensure Avron is on the approved vendor list and to take advantage of promotional/tender initiatives
     - Develop programs to drive clearance, surplus, dormant
     - Monthly 'what's new in our industry' research
     - Extensive travel - Greater Golden Horseshoe region

 

Qualifications:
     - 5+ years experience in the food distribution business
     - Dietary/menu planning background
     - Solid and effective presentation skills
     - Ability to translate your skills to other employees through training and mentoring
     - Excellent verbal and written communication skills
     - Proficiency with Microsoft Office Suite and other IT applications/platforms

Please submit your resume to career@avron.ca

 Posted: March 28, 2019

 


Delivery Driver

Permanent, Full-Time 
Location: Concord, Ontario 

Key responsibilities:
     - Pick up and delivery boxes of items/products to customers in the GTA
     - Unload goods for inside delivery (dolly provided)
     - Drive with care at all times, respecting all driving legislation
     - Perform pre/post trip inspections, record drops
     - Provide excellent customer service skills
     - Communicate with Dispatch, Customer Service on a timely basis

Qualifications:
     - 2+ years of experience driving 20-26 foot trucks
     - Valid G Class Ontario Driver's License
     - Clean Driver's Abstract
     - Ability to lift 23 kg (50 lbs)

 

Please submit your resume to career@avron.ca

 Posted: May 3, 2019

 


Special Order Coordinator

Permanent, Full-Time 
Location: Concord, Ontario 

Key responsibilities:
     - Manage and monitor the Amazon program by:
          - Entering orders
          - Updating Amazon with various statuses 
          - Coordinating inventory movement
     - Convert completed SPL quotes (special order quotes) to sales orders
     - Monitor back orders and release when items have been received
     - Montitor Excel spreadsheet for purchasing updates on order/item ETA's
     - Provide backup coverage to the Customer Service phone queue
     - Assist Purchasing when required - update Decision Software with cost/pricing/item code info, vendor status, entering PO's (purchase orders)

 Qualifications:
     - Excellent written and verbal English skills 
     - Intermediate Excel skills - data entry, filtering etc.
     - Previous customer service experience
     - Excellent telephone manner
     - Highly team-oriented

 

Please submit your resume to career@avron.ca

 Posted: May 3, 2019


Office Assistant (Montreal)

Permanent, Full-Time 
Location: Montreal Branch 

Key responsibilities:
The Office Coordinator, Montreal Branch, has the responsibility of creating a customer-centric organization that follows correct administration procedures. With the responsibility of implementing and maintaining a healthy administrative flow, this role is mandated to carry out the following tasks:

Office Administration
     - Oversee all customer service related tasks, ensuring   that orders, invoices and shipping are all aligned. Ensuring smooth admin flow
     - Weekly mail transfers (interoffice)

Branch Manager support
     - Support Branch manager on special projects (clearance, marketing etc)
     - Suggest changes and implementations that could further help grow business / make us more effective.

Second Respondent
     - Back up incoming telephone calls (customer issues for branch manager or sales rep if not ‘easy fix’ issue)
     - Back up incoming internet orders
     - Back up incoming faxes & correspondence
     - Maintain integrity of customer database

Sales Support
     - Help and up-sell to customers who are shopping in-house
     - Help with preparation of quotes for sales reps (when required)
     - Be the ‘Go-to’ for internal questions

Reporting  
     - Daily report distributions, Sales & invoicing
     - Weekly report / Accounts Receivable status
     - Bi-Weekly reports / Payroll prep
     - Monthly report distribution / Sales, Commission prep.

Financial related
     - Post cheques
     - Prepare & deliver deposit / Weekly

Inventory
     - Post inventory / Weekly
     - Weekly Inventory purchases (Inventory only – customer completion orders are created by CS)
     - Post Purchase Orders /  weekly
     - Preparation of truck documents / weekly

Returns / Credits
     - Authorize returns and credit notes from customers (with approvals from branch manager when required)
     - Claim and follow up on returns and credits from  Toronto Head Office

A/R collections
     - Oversee balance & collection measures taken on a weekly basis 


Qualifications:
     - Must be fully bilingual, English and French, written and spoken
     - 3 years of office management/administration experience
     - Inside or Outside sales experience / retail or wholesale

Preferred Skills:
     - Positive, cheerful, customer-centric
     - Ability to prioritize
     - Dynamic, outgoing personaility
     - Ability to lead customer into an up-sell
     - Analytical, attention to detail

 

Please submit your resume to career@avron.ca

 Posted: June 7, 2019

 


Student Operations Assistant

Permanent, Full-Time  (Summer)
Location: Concord, Ontario (Head Office)

Key responsibilities:
Avron Distribution is seeking an enthusiastic talented student for our new summer position of “Operations Assistant”. The successful candidate will provide superior administrative and operational support to management. This is an excellent opportunity for those who wish to gain experience in various facets of business operations. This position will allow for you to directly gain experience in cross-functional collaboration, strategy & planning, executions of operations, data management, special projects & programs and metrics and reporting. 

     - Assisting in inventory procedures
     - Documenting procedures and manuals
     - Assisting various departments in project completion (accounting, purchasing, customer service)
     - Assist with the daily operations of the customer service team
     - Provide data analytic reports to General Manager
     - Monitor accuracy of reporting and data analysis information
     - Intiates required action for response to information and communicates changes to the appropriate personnel/departments
     - Maintain and prepare reports from manual or electronic files, inventories, and databases
     - Compile data, statistics and other information to support research activities
     - Sort, process and verify receipts, expenditures, forms and other documents


Qualifications:
     - Ability to work independently, prioritize and meet deadlines
     - Must have strong interpersonal, time management, and organizational skills
     - High attention to detail and data accuracy with strict adhere to policies and handling of confidential information
     - Excellent oral and written communication skills
     - Intermediate Microsoft Office skills
     - Currently enrolled in a business related program
     - Full-time post-secondary student returning to school Fall 2019

Compensation: $17.00 per hour

Please submit your resume to career@avron.ca

 Posted: June 7, 2019

 


Student Administrative Assistant

Permanent, Full-Time  (Summer)
Location: Concord, Ontario (Head Office)

Key responsibilities:
Avron Distribution is seeking an enthusiastic talented student for our new “student administrative assistant” summer position. The successful candidate will provide superior administrative and operational support to management. This is an excellent opportunity for those who wish to gain experience in various administrative tasks that’s required to efficiently manage a successful organization. This position will allow for you to directly gain experience in business management, cross-functional collaboration, strategy & planning, data management and metrics and reporting. 

     - Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as reports, records, correspondence, or other material
     - Create, maintain, and enter information/reports into appropriate databases. Compile data, statistics and other information to support research activities
     - Prepare, key in, edit and proofread correspondence, invoices, presentations, publications, reports and other related material
     - Calculate, prepare and issue documents related to accounts such as bills, invoices, inventory reports, account statements and other financial statements using computerized and manual systems
     - Classify, record, and summarize numerical and financial data to compile and store financial records- Sort, process and verify receipts, expenditures, forms and other documents, as well as other general light accounting duties
     - Provide administrative and resource support to general manager
     - Perform other administrative tasks requested by management
  

Qualifications:
     - Ability to work independently and meet deadlines
     - High attention to detail and data accuracy with strict adherence to policies and handling of confidential information
     - Must have strong interpersonal, time management, and organizational skills
     - Excellent oral and written communication skills
     - Intermediate Microsoft Office skills
     - Currently enrolled in a business-related program
     - Full-time post-secondary student returning to school Fall 2019

Compensation: $17.00 per hour

Please submit your resume to career@avron.ca

 Posted: June 7, 2019

 


Intern - Content Writer/Jr. Copywriter

Location: Concord, Ontario (Head Office)

Job Description:
We are looking for a passionate content writer and web editor to research, plan, write and edit web content such as blog posts, guides and product marketing copy. This role is based in Toronto and is full time. This position is a 3-6 month internship that will allow you to hone your skills as a budding writer. You will gain an in-depth understanding of Magento/Wordpress, SEO, and Google Analytics as well as an education on how to create timely, web-based content. You will use tools to find trending topics and create stories. The successful candidate should be a skilled writer and researcher, with an eye for detail and an understanding of the special requirements of web writing. Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proof-reading articles before publication. Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.

Key Responsiblities:     
     - Provide and publish new content in a creative way
     - Collaborating with staff to brainstorm content topics
     - Research industry-related topics (combining online sources, interviews and studies)
     - Write clear marketing copy to promote our products/services
     - Prepare well-structured drafts using Content Management Systems
     - Proof-read and edit written material before publication
     - Submit work to editors for input and approval
     - Coordinate with marketing and design teams to illustrate articles and improve presentation
     - Conduct simple keyword research and use SEO guidelines to increase web traffic
     - Promote content on social media
     - Identify customers' needs and gaps in our content and recommend new topics
     - Ensure all-around consistency (style, fonts, images and tone)
     - Update website content as needed
     - Familiarity with keyword placement and SEO
  

Qualifications:
     - Proven work experience as a Content Writer, Copywriter, or similar role
     - Portfolio of published articles
     - Experience doing research using multiple sources
     - Familiarity with web publications
     - Excellent writing and editing skills in English
     - Hands-on experience with Content Management Systems (e.g. Wordpress, Magento)
     - Impeccable spelling and grammar as well as ability to meet deadlines
     - Student or recent graduate in Marketing, English, Journalism, Communication or related field

What Do We Offer:
     -  The opportunity to grow
     - Ambitious work place environment
     - The ability to work alongside professional staff both independently and collaboratively
     - Though currently this position is an internship, there is room for growth and the possibility of a permanent position dependent on performance and work ethic.

 

Please submit your resume to career@avron.ca

 Posted: June 7, 2019

 


Intern - Data Collection and Management - Merchandise

Location: Concord, Ontario (Head Office)

Job Description:
We are looking for a passionate Data Management Intern to join our team for supporting the data management initiatives throughout the enterprise. This role is based in Toronto and is full time based on a 3-6 month internship.

Working primarily in a warehouse environment, the successful candidate would work to systemically design a process flow to examine products stored within a warehouse and record vital data points to build out basic data of products located within the warehouse. The successful candidate should have an eye to attention to detail, meticulously target and track products to ensure accurate information is loaded into the master database.

Key Responsiblities:     
     - Drive process driven discussions to help business to determine potential improvements and perform Top-down process analysis
     - Study best practices from industry knowledge base and document Data Governance Policies, Procedures and Standards
     - Collecting vital data points from products located in the warehouse
     - Collaborating with business users to understand their challenges with data and being able to solve those challenges by leveraging business systems and technology
     - Working closely with data architects, data owners and stewards, software developers, project managers, and systems testers to translate data governance requirements into successful technical deliveries
     - Identifying business processes, roles within those processes, and developing workflow diagrams

Qualifications:
     - High School Diploma or pursuing University Degree in Data Management or equivalent field
     - One or more years of business provess analysis experience
     - One or more years of data collection experience

What Do We Offer:
     -  The opportunity to grow
     - Ambitious work place environment
     - The ability to work alongside professional staff both independently and collaboratively
     - Though currently this position is an internship, there is room for growth and the possibility of a permanent position dependent on performance and work ethic.

 

Please submit your resume to career@avron.ca

 Posted: June 7, 2019

 


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