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Avron Distribution is a proudly Canadian company launched in 1994 which has grown to have thriving locations in Concord, Vancouver and Montreal. We are a leader in our industry and greatly improve the lives of Canadians by supplying a wide variety of products to facilities for children and seniors. Our products include food, educational and multi-sensory resources for all ages and abilities. We also specialize in permanent and mobile solutions to promote learning, cognitive and physical development.

Why Join Us:

     - Competitive compensation
     - Comprehensive benefits and RRSP program
     - In business for 25 years and continuing to achieve a healthy growth plan
     - Outstanding company culture of teamwork, individual recognition, comradery
     - Opportunity for advancement



Experienced Buyer

Permanent, Full-Time
Location: Concord, Ontario 

Key responsibilities:
     - Relationship management – vendors, internal stakeholders
     - Forecasting and reporting
     - Purchase Orders – order entry, follow up through to completion
     - Organization of product transportation
     - Potential vendors – establish contact, assess products, conduct negotiations for: production and delivery, pricing, credit terms and freight
     - Warranty claims – investigate and resolve – involving customers and vendors
     - Inspect received products
     - Obtain product information for Marketing

     - 5+ years of practical work experience in a high volume purchasing role
     - Previous leadership experience and excellent verbal/written communication skills
     - Ability to work productively on a team and meet tight deadlines
     - Excellent attention to detail
     - Intermediate MS Excel skills

Please submit your resume to career@avron.ca

 Posted: January 29, 2019



Customer Service Representative

Permanent, Full-Time (Monday to Friday daytime shifts)
Location: Concord, Ontario 

Key responsibilities:
     - Receive, process and verify orders from customers
     - Answer telephone calls and service customers in a professional and timely manner; enter customer orders appropriately and accurately
     - Initiate required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicating changes to appropriate presonnel/departments
     - Ensure and provide quality service to both internal and external customers
     - Communicate with Avron Sales Representatives and/or customers to resole a variety of order-related issues

     - One+ years of experience in a customer support function
     - Excellent customer service and problem solving skills with strong discipline to follow through
     - Must be highly detail oriented and have the ability to demonstrate efficiency and strong multitasking skills
     - Strong judgment and decision making skills
     - Ability to solicit and gain assistance where required, and to maintain composure when dealing with difficult situations
     - Proven ability to deal with negative conflict situations in a professional manner

Please submit your resume to career@avron.ca

 Posted: March 27, 2019



Strategic Account Manager (Food)

Permanent, Full-Time 
Location: Concord, Ontario 

Key responsibilities:
     - Act as a company liaison to the field withing the food vertical - providing real life, real time, unvarnished customer feedback to both the sales team and the management group
     - Penetrate new channels, develop hospitality contact and sales lists 
     - Follow up on leads provided by food vendor base and offer product selection (including Avron products). 
     - Build a comprehensive contact network of daycare/school decision markers through business social media (LinkedIn etc.)
     - Develop working relationships with school boards to optimize how we approach individual schools to ensure Avron is on the approved vendor list and to take advantage of promotional/tender initiatives
     - Develop programs to drive clearance, surplus, dormant
     - Monthly 'what's new in our industry' research
     - Extensive travel - Greater Golden Horseshoe region


     - 5+ years experience in the food distribution business
     - Dietary/menu planning background
     - Solid and effective presentation skills
     - Ability to translate your skills to other employees through training and mentoring
     - Excellent verbal and written communication skills
     - Proficiency with Microsoft Office Suite and other IT applications/platforms

Please submit your resume to career@avron.ca

 Posted: March 28, 2019



Warehouse Manager

Permanent, Full-Time 
Location: Concord, Ontario 

Key responsibilities:
     - Using a hands-on approach to directly manage a team of 20-25 warehouse workers (picking and shipping/receiving)
     - Provide real-time supervision, coaching, training and cross-training
     - Monitor and report employee performance, overtime, vacation requests and absences
     - Maintain open communication and serve as the liaison with other departments to achieve resolutions to day-to-day administrative and operational issues
     - Provide performance management and/or progressive discipline in a timely manner
     - Utilize labour effectively and maximize productivity levels to meet business demands
     - Faciliate daily warehouse staff meetings

     - 5+ years of similar experience, including people leadership
     - Exceptional communication skills
     - Proven leadership skills & creative problem solving abilities
     - Hands-on presence on the production floor and leads by example
     - Strong organizational and analytical skills
     - Forklift license required

Please provide salary expectations with your application. Thank you for your interest in Avron! Suitable applicants will be contacted.

Please submit your resume to career@avron.ca

 Posted: April 4, 2019



Delivery Driver

Permanent, Full-Time 
Location: Concord, Ontario 

Key responsibilities:
     - Pick up and delivery boxes of items/products to customers in the GTA
     - Unload goods for inside delivery (dolly provided)
     - Drive with care at all times, respecting all driving legislation
     - Perform pre/post trip inspections, record drops
     - Provide excellent customer service skills
     - Communicate with Dispatch, Customer Service on a timely basis

     - 2+ years of experience driving 20-26 foot trucks
     - Valid G Class Ontario Driver's License
     - Clean Driver's Abstract
     - Ability to lift 23 kg (50 lbs)


Please submit your resume to hr@avron.ca

 Posted: May 3, 2019



Special Order Coordinator

Permanent, Full-Time 
Location: Concord, Ontario 

Key responsibilities:
     - Manage and monitor the Amazon program by:
          - Entering orders
          - Updating Amazon with various statuses 
          - Coordinating inventory movement
     - Convert completed SPL quotes (special order quotes) to sales orders
     - Monitor back orders and release when items have been received
     - Montitor Excel spreadsheet for purchasing updates on order/item ETA's
     - Provide backup coverage to the Customer Service phone queue
     - Assist Purchasing when required - update Decision Software with cost/pricing/item code info, vendor status,             entering PO's (purchase orders)

     - Excellent written and verbal English skills 
     - Intermediate Excel skills - data entry, filtering etc.
     - Previous customer service experience
     - Excellent telephone manner
     - Highly team-oriented


Please submit your resume to hr@avron.ca

 Posted: May 3, 2019



Office Assistant

Permanent, Full-Time 
Location: Montreal, Quebec

Key responsibilities:

     Office Administration
     - Overse all customer service related tasks, ensuring that orders, invoices and shipping are all aligned. Ensuring smooth admin flow 
     Branch Manager Support
     - Support Branch Manager on special projects (clearance, marketing, etc)
     - Suggest changes and implementations that could further help grow business/make us more effective
     Second Respondent
     - Back up incoming telephone calls (customer issues for branch manager or sales rep if not 'easy fix' issue)
     - Back up incoming internet orders
     - Back up incoming faxes and correspondence 
     - Maintain integrity of customer database
     Sales Support
     - Help and up-sell to customers who are shopping in-house
     - Help with preparation of quotes for sales reps (when required)
     - Be the 'go-to' for internal questions
     - Daily report distributions, Sales & invoicing
     - Weekly report / Accounts Receivable status
     - Bi-weekly reports / Payroll prep
     - Monthly report distribution / sales, commission prep
     Financial Related
     - Post cheques
     - Prepare & deliver deposit/weekly
     - Post inventory / weekly
     - Weekly inventory purchaes (inventory only - customer completion orders are created by CS)
     - Post Purchase Orders / weekly
     - Preparation of truck documents / weekly
     Returns / Credits
     - Authorize returns and credit notes from customers (with approvals from branch manager when required)
     - Claim and follow up on returns and cresits from Toronto Head Office
     A/R Collections
     - Oversee balance & collection measures taken on a weekly basis

     - Must be fully bilingual, English & French, written and spoken
     - 3 years of office management/administration experience
     - Inside or outside sales experience / retail or wholesale
Preferred Skills
     - Positive, cheerful, customer-centric
     - Ability to prioritize
     - Dynamic, outgoing personality
     - Ability to lead customer into an up-sell
     - Team player, willing to help and learn
     - Analytical, attention to detail

Please submit your resume to hr@avron.ca

 Posted: May 10, 2019


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