Shipping & Delivery

Free Delivery, Coast to Coast

Effective January 1, 2026

How We Deliver

• Within our regular service areas (including the GTA), we deliver using our own Avron fleet.
• Outside these areas, we partner with trusted national carriers to ensure reliable delivery across Canada.

Orders Under $99

For orders under $99 (before taxes), a small freight charge may apply. Any applicable delivery charge will be clearly shown at checkout before you place your order.

Remote & Hard-to-Reach Locations

Some locations cost significantly more to service.

• Deliveries to remote postal codes (as defined by Canada Post) may be subject to a remote delivery surcharge of up to 25% of the order subtotal.
• If actual carrier costs exceed this amount, we’ll always contact you in advance to review options before shipping.

Delivery Surcharges Explained

Certain products require extra care or specialized handling. This may include items that are:

• Oversized or unusually shaped
• Very heavy
• Fragile
• Requiring non-standard equipment or handling

For these orders:

• A delivery surcharge may apply if standard delivery methods aren’t sufficient.
• We’ll notify you in advance and ship only with your approval.
• Avron will contribute up to 15% of the order value to help offset additional delivery costs.

Additional Delivery Surcharges (When Applicable)

Some delivery requests or destinations may incur extra charges, including:

• Tailgate delivery or inside delivery requests
• 2-person delivery requirements
• Deliveries involving ferry, barge, rail, sea craft, or air transport
• Deliveries beyond standard provincial forwarding points, including:
  • Yukon
  • Northwest Territories
  • Nunavut
  • Labrador

Any applicable surcharge will always be communicated clearly before delivery.

Our Promise

We’ve designed this policy to be:

• Simple
• Transparent
• Customer-first