Careers
Careers
Looking for a rewarding career where you can make a real difference in the lives of Canadian communities?
Join Avron, a proudly Canadian company that has been in business for over 25 years and continues to achieve a healthy growth plan. With thriving locations in Concord, Vancouver, and Montreal, we are leaders in in the childcare industry and supply a wide variety of products including food, educational resources, and multi-sensory equipment.
At Avron, we have an outstanding company culture of teamwork, individual recognition, and opportunity. We offer competitive compensation and a comprehensive benefits and RRSP program to ensure that our employees are well taken care of.
We also provide opportunities for advancement and are committed to helping our employees grow and achieve their career goals.
Apply now and discover the many benefits of working for Avron!
Link to Indeed Profile:
https://ca.indeed.com/cmp/Avron-Distribution
Customer Success Specialist (In Office Role with occasional In-Person Customer Visits) (Concord, ON)
About Avron: The Everything Store for Childcare
At Avron, located in the heart of Vaughan, ON, we're more than just a distribution business - we're a dedicated team passionate about serving the childcare and education communities. With an inventory of over 10,000 products ranging from food and disposables to sensory equipment, we pride ourselves on providing reliability, durability, quality, and unmatched value. Our efficient 100,000 square-foot national warehousing and extensive distribution network ensure our top-tier offerings reach every corner of Canada. But what truly sets us apart is our commitment to relationships - with our customers, partners, and the communities we serve.
The Role:
As a Customer Success Specialist, you will play a pivotal role in fostering and enhancing our relationships with childcare centres across Canada. You'll be the bridge between Avron and our clients, ensuring their needs are met and their experiences with us are nothing short of exceptional.
Key Responsibilities:
1. Outreach and Relationship Building: Actively reach out to childcare centres nationwide, understanding their current and future needs. 2. Database Management: Develop a comprehensive database of childcare centres, complete with contact details. 3. Sales Support: Schedule and coordinate meetings for the outside sales team, assisting in generating and managing new leads. 4. Customer Onboarding: Manage our new customer nursery program, ensuring a seamless and welcoming onboarding experience. 5. Presentation and Partnership Development: Deliver impactful presentations to win and solidify partnerships with childcare centres. 6. Customer Service Excellence: Address escalated customer challenges effectively, maintaining high satisfaction levels. 7. Product Expertise: Gain in-depth knowledge of our product range to confidently discuss and recommend solutions to prospects. 8. Proactive Communication: Engage in both proactive and reactive communication with clients, maintaining a consistent presence. 9. Sales Quotations: Prepare and manage sales quotes for large orders, ensuring accuracy and competitiveness.
Suitable Experience:
- Proven experience in customer success, service, sales, or a related field. - Strong communication and interpersonal skills. - Experience in database management and lead generation. - Demonstrated ability in problem-solving and negotiation. - Knowledge of the childcare industry or a willingness to learn. - Proficient in CRM software and MS Office.
Why Join Avron?
- Be part of a mission-driven team committed to making a positive impact. - Engage in meaningful work that supports childcare and education communities. - Benefit from a competitive salary and bonus structure. - Embrace opportunities for personal and professional growth.
How to Apply:
If you're passionate about delivering excellence and building lasting relationships, we'd love to hear from you. Please send your resume and a cover letter explaining why you'd be a great fit for this role.
Salary Range: $50,000 - $55,000 base + up to $15,000 Bonus
Bi-Lingual (French) Customer Success Specialist (In Office Role with occasional In-Person Customer Visits) (Concord, ON)
About Avron: The Everything Store for Childcare
At Avron, located in the heart of Vaughan, ON, we're more than just a distribution business - we're a dedicated team passionate about serving the childcare and education communities. With an inventory of over 10,000 products ranging from food and disposables to sensory equipment, we pride ourselves on providing reliability, durability, quality, and unmatched value. Our efficient 100,000 square-foot national warehousing and extensive distribution network ensure our top-tier offerings reach every corner of Canada. But what truly sets us apart is our commitment to relationships - with our customers, partners, and the communities we serve.
The Role:
As a Customer Success Specialist, you will play a pivotal role in fostering and enhancing our relationships with childcare centres across Canada. You'll be the bridge between Avron and our clients, ensuring their needs are met and their experiences with us are nothing short of exceptional.
Key Responsibilities:
1. Outreach and Relationship Building: Actively reach out to childcare centres nationwide, understanding their current and future needs. 2. Database Management: Develop a comprehensive database of childcare centres, complete with contact details. 3. Sales Support: Schedule and coordinate meetings for the outside sales team, assisting in generating and managing new leads. 4. Customer Onboarding: Manage our new customer nursery program, ensuring a seamless and welcoming onboarding experience. 5. Presentation and Partnership Development: Deliver impactful presentations to win and solidify partnerships with childcare centres. 6. Customer Service Excellence: Address escalated customer challenges effectively, maintaining high satisfaction levels. 7. Product Expertise: Gain in-depth knowledge of our product range to confidently discuss and recommend solutions to prospects. 8. Proactive Communication: Engage in both proactive and reactive communication with clients, maintaining a consistent presence. 9. Sales Quotations: Prepare and manage sales quotes for large orders, ensuring accuracy and competitiveness.
Suitable Experience:
- Proven experience in customer success, service, sales, or a related field. - Strong communication and interpersonal skills. - Experience in database management and lead generation. - Demonstrated ability in problem-solving and negotiation. - Knowledge of the childcare industry or a willingness to learn. - Proficient in CRM software and MS Office.
Why Join Avron?
- Proficiency in both English and French, with fluency in written and spoken French, is crucial for effectively supporting our French-speaking customers - Engage in meaningful work that supports childcare and education communities. - Benefit from a competitive salary and bonus structure. - Embrace opportunities for personal and professional growth.
How to Apply:
If you're passionate about delivering excellence and building lasting relationships, we'd love to hear from you. Please send your resume and a cover letter explaining why you'd be a great fit for this role.
Salary Range: $50,000 - $55,000 base + up to $15,000 Bonus
Fleet, Route Planning, and Dispatching Coordinator (Concord, ON)
Job Description:
Avron is passionately dedicated to supporting the childcare and education sectors. Driven by a deep-rooted mission, we stand by those who nurture our communities. Boasting a rich variety of over 10,000 products and a massive 100,000 square-foot national warehouse, we pair our trusty fleet of trucks with a robust network of distribution pals to ensure smooth deliveries of top-notch goodies all over Canada. What's our focus? Building lasting relationships with our beloved customers and partners, as we journey together toward streamlined operations and thriving adventures. Learn more at www.avron.ca.
Job Overview:
As a Fleet, Route Planning, and Dispatching Coordinator, you play a pivotal role in our operations, ensuring that our products reach the doorsteps of childcare providers in a timely and efficient manner. Your expertise in fleet management, route planning, and dispatching is the cornerstone for maintaining the rhythm of our distribution beat, particularly in the Greater Toronto Area (GTA), while orchestrating harmonious liaisons with third-party delivery carriers for the expansive Canadian terrain beyond.
Key Responsibilities:
Fleet Management: - Oversee the maintenance, repair, and legal compliance of Avron’s fleet based in the GTA. - Schedule routine maintenance and repairs, ensuring adherence to legal and operational standards. - Monitor and report on fleet performance, fuel consumption, and operational costs.
Route Planning and Dispatching: - Develop and optimize delivery routes to ensure timely deliveries while minimizing operational costs. - Coordinate with third-party delivery carriers for dispatching products outside the GTA. - Monitor and manage delivery schedules, address any delays or issues promptly.
Carrier Negotiation and Coordination: - Negotiate terms and conditions with various third-party delivery carriers. - Establish and maintain positive relationships with carriers, ensuring reliable and cost-effective services. - Evaluate carrier performance and seek opportunities for improving efficiency and reducing costs.
Operational Reporting: - Compile and analyze data on delivery performance, fleet efficiency, and carrier costs. - Provide regular reports to the Operations team, suggesting improvements where necessary.
Team Coordination: - Collaborate closely with the Operations team and other departments to ensure smooth flow of information and coordination. - Foster a culture of continuous improvement, aligning with Avron’s mission of inspiring positive change and excellence.
Qualifications:
Proven experience in managing a fleet, with a solid understanding of legal requirements, maintenance, and basic repair procedures. - Proficiency in route planning, dispatching, and carrier negotiations. - Exceptional organizational and multi-tasking skills. - Excellent communication and relationship-building skills. - A mindset aligned with Avron’s ethos of nurturing relationships and delivering unmatched value.
Job Types: Full-time, Permanent Salary: $41,000.00-$58,000.00 per year
Benefits:
- Company events - Dental care - Extended health care - Life insurance - Paid time off - RRSP match - Vision care
Schedule:
- 8 hour shift - No weekends
Ability to commute/relocate:
- Concord, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Logistics: 2 years (required)
Work Location: In person
Warehouse Night Manager (Concord, ON)
Job Description:
Avron is passionately dedicated to supporting the childcare and education sectors. Driven by a deep-rooted mission, we stand by those who nurture our communities. Boasting a rich variety of over 10,000 products and a massive 100,000 square-foot national warehouse, we pair our trusty fleet of trucks with a robust network of distribution pals to ensure smooth deliveries of top-notch goodies all over Canada. What's our focus? Building lasting relationships with our beloved customers and partners, as we journey together toward streamlined operations and thriving adventures. Learn more at www.avron.ca.
Job Overview:
- Supervise and Coordinate: Oversee the activities of the night shift team, ensuring all members are effectively carrying out their duties.
- Loading and Unloading: Ensure trucks are loaded accurately and efficiently, with a focus on maximizing space and ensuring the safety of goods. - Filling: Oversee the filling operations, ensuring products are fresh, properly handled, and adequately stocked. - Inventory Management: Conduct regular checks to ensure inventory levels are maintained and report any discrepancies to the relevant department. - Quality Control: Ensure all outgoing and incoming goods meet quality standards. Address any quality issues promptly and efficiently. - Staff Training: Provide training and support to new and existing staff, ensuring they are fully aware of company policies and procedures. - Health and Safety: Ensure a safe working environment, conducting regular safety checks and addressing any issues immediately. - Troubleshooting: Address any issues or challenges that arise during the night shift promptly and efficiently. - Reporting: Provide comprehensive reports on night-shift activities, highlighting any issues or areas for improvement. - Maintain Cleanliness: Ensure the working environment is kept clean and organized at all times. - Administrative Duties: Complete any required administrative tasks, including staff rosters, timekeeping, and other paperwork.Qualifications:
- Bachelor’s degree in logistics, business management, or related field (preferred) - Proven experience in a supervisory or managerial role within a distribution or logistics environment - Strong leadership skills and the ability to motivate a team. - Excellent organizational and time management skills - Knowledge of inventory management systems and practices - Ability to solve problems quickly and efficiently. - Strong communication and interpersonal skills - Attention to detail and a focus on quality. - Flexibility to work night shifts and extended hours as required. - Forklift certification (preferred)
Physical Requirements:
- Ability to lift up to 50 lbs. - Ability to stand for extended periods. - Comfortable working in a fast-paced environment
Shift: 10pm - 6am Job Types: Full-time, Permanent Salary: $40,000.00-$60,000.00 per year
Benefits:
- Company events - Dental care - Extended health care - Life insurance - Paid time off - RRSP match - Vision care
Schedule:
- 8-hour shift
Ability to commute/relocate:
- Concord, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Warehouse: 3 years (required)
Work Location: In person